Agenda | Mon 16th October
WIFI: GIG2023 PASSWORD: Gaming23
Simultaneous translation DE-ENG will be available
08:15
Doors open
Welcome coffee and registration
09:00
Opening remarks
Willem van Oort, Founder, Gaming in Germany
BLOCK 1
Regulatory developments in a maturing market
In this block, we will look at the latest regulatory developments, as well as the role of Germany's national gambling regulator, Gemeinsamen Glücksspielbehörde der Länder (GGL), in creating and maintaining a sustainable market. This block includes the following sessions:
09:10
Keynote Speech
Benjamin Schwanke, Co-Chair, GGL
09:30
Dialogue: "Regulatory approaches to effective market supervision"
Benjamin Schwanke, Co-Chair, GGL; Birgitte Sand, CEO, Birgitte Sand & Associates
09:50
Regulatory Update
Dr. Joerg Hofmann, Senior Partner, Melchers Law Firm
BLOCK 2
The industry's perspective
In the following sessions, we will take a closer look at the industry's perspective on the current state of Germany's regulated iGaming market, including opportunities, challenges, and concerns.
10:10
Characteristics of successful market regulation
Pontus Lindwall, CEO, Betsson AB
10:30
Coffee break & networking
11:00
The current state of Germany's sports betting market
Mathias Dahms, President, Deutscher Sportwettenverband (DSWV)
11:15
The current state of Germany's virtual slots market
Dr. Dirk Quermann, President, Deutscher Online Casinoverband
BLOCK 3
Estimating the size of Germany's online market: Data & methodologies
Here, we will not only consider the latest numbers regarding the size of Germany's online gambling market, but also proper methodologies for estimating both the regulated and offshore markets.
11:30
Germany's online gambling market in numbers
Ed Birkin, Senior Analyst, H2 Gambling Capital
BLOCK 4
What do players want? Player retention and machine learning
In this presentation, we will take a closer look at applying machine learning to creating customized player experiences. We will present a step-by-step process for successfully combining AI with CRM: from hypothesis to machine learning model, and from creating deliverables to continuous to impact assessment.
11:50
Constructing Retention with Machine Learning (ML) - Personalization from Basics to Execution
Eberhard Dürrschmid, CEO, Golden Whale Productions; Delia Töpfer, Head of Customer Success Management, Stadtcasino Baden
12:10
Lunch & networking
BLOCK 5
IMGL Masterclass
In this masterclass presented by the International Masters of Gaming Law (IMGL), leading legal experts will discuss the impact of Malta's Bill 55 and the related proceedings for a preliminary ruling before the European Court of Justice in relation to Lottoland's online gambling offers. Will European law return to center stage in the regulation of online gambling in EU member states?
13:10
Introductory remarks
Quirino Mancini, President IMGL
13:25
Panel: “Bill 55 and the return of EU law?”
Dr. Joerg Hofmann, Senior Partner, Melchers Law Firm; Claus Hambach, Co-Founding Partner, Hambach & Hambach; Quirino Mancini, President IMGL; Birgitte Sand, CEO, Birgitte Sand & Associates (mod.);
BLOCK 6
Tradition and innovation in the German online gambling market
In this panel discussion, we will take a closer look at the strategic and operational challenges of successfully combining the new and the old in creating an attractive online gaming offer.
14:10
Panel: “Tradition and innovation in the German online market”
Georg Wacker, Managing Director, Staatlichen Toto-Lotto Baden-Württemberg
Frank Schwarz, Managing Director, Spielbanken Sachsen & Sachsenlotto
Julian Tietz, Managing Director, ZEAL Instant Games, Robert Lenzhofer, CEO Hölle Games (mod.)
14:40
Coffee break & networking
BLOCK 7
Responsible gaming
With player protection being of paramount importance in Germany's regulated gambling market, we will be looking at the latest approaches to monitoring and maintaining player safety.
15:10
Introductory remarks
Prof. Dr. Tilman Becker, CEO TC Becker Consult
15:20
Player protection and organizational culture
Peter Marcus, Group Operations Director, Entain
15:40
Turning raw data into actionable intelligence
Simon Hansen, Solution Specialist, Mindway AI
15:55
Predicting future player behavior
Dr. Michael Auer, Director, neccton
BLOCK 8
Betting restrictions & sports integrity
Understandable concerns over sports integrity have led to significant restrictions in the regulated German sports betting market. But did German legislators, from a sports integrity perspective, opt for the most useful and effective restrictions?
16:10
Panel: “Betting restrictions & sports integrity”
Andreas Krannich, Managing Director, Sportradar Integrity Services; Severin Moritzer, CEO, Play Fair Code; Luka Andric, Managing Director, DSWV
BLOCK 9
Affiliate marketing
Here, we will discuss current affiliate marketing rules, effective affiliate marketing methods, and the importance of affiliate marketing for a healthy German iGaming sector.
16:35
Panel: “Effective affiliate marketing in the regulated German iGaming market"
Florian Werner, Managing Director, DGGS; Dirk Makritzki, CEO, Eurostream; Christian Kleinsorge, CEO, Ingenious Technologies; Scott Longley, Editorial Consultant, Clear Concise Media (mod.)
17:30
Networking Drinks

Breakout sessions: Compliance, AML, data protection & social responsibility
14:10
During the afternoon, several breakout sessions, providing highly specific details on various compliance topics, including AML, data protection, and social responsibility, have been scheduled.
These breakout sessions will be hosted by trained experts from Chevron Consultants.

EADR (Chevron)
EADR – Case study: complaints and learnings for player relation management
14:10
Intro
Jochen Biewer, CEO, Chevron Group
14:15
Case Study
Ursula Marinho, Associate Legal & Compliance. Chevron Group

AML KYC
AML: Smart KYC solutions for Germany and Europe
14:45
Peter Murray, Mitek
Thomas Gmelch, Tink
Merve Simsek, Project Manager, MGT
Nicolas Lotz, CEO, ECCG (mod.)

E-Money
Opportunity E-Money: Solutions for the German market
15:30
Hrvoje Cosic, CEO, Aircash
Rupert Kainzbauer, CEO, EPG Group
Mikhail Ovsepyan, Head of Germany, OKTO
Jochen Biewer, CEO, Chevron Group (mod.)
